What is The Stuff Store
The Stuff Store LLC is a curated selection of high-quality home goods, decor, home improvement, kitchen and garden accessories. Launched in 2018, partners Jeff and Joe are thrilled to be able to bring you contemporary classics and new ideas to create your own modern traditions.
What are Dixon Designs?
As the exclusive channel for Joseph Dixon original art, prints and Dixon Design graphic prints, we are able to offer to you one-of-a-kind artworks and the highest quality prints and accessories.
Is my personal information safe?
We are dedicated to providing a secure shopping experience for all of our customers. As a Shopify partner, the Stuff Store's site is Level 1 PCI DSS compliant. Additionally, our site is Certified Secure by McAfee.
What are my shipping options?
Shipping Costs Shipping costs are calculated during checkout based on product type, weight, dimensions and destination of the items in the order. Some items offer FREE SHIPPING, while others have a flat rate. Large, fragile and high value items use calculated shipping rates at the time you place your order to ensure the most cost effective means of shipping at the best rate is generated. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer. Please refer to our Shipping Policy for additional information.
When will my stuff ship?
Most orders ship within 3-5 business days. Shipping times vary due to the nature of the merchandise. Orders are generally not shipped on weekends or holidays. In general, domestic shipments are in transit for 2 - 10 days
I entered a wrong shipping address.
We do not provide replacements if your order has already been shipped to the wrong address based on the address your entered. Please double check your shipping address before your order is placed. Orders typically take 1-2 days to ship. If you contact us before then we may be able to change the address.
How do I track my order?
You can track your order here: http://thestuffstore.aftership.com/. You will receive an e-mail with a tracking number shortly after your order is shipped. The tracking number can take 24 hours to update once it has been sent. You can also utilize Arrive, a mobile app available for iOS devices. It will update you about the status of online orders based on tracking information, and send automatic delivery notifications. The app uses real-time data from carriers to provide you with up-to-the-minute information about you orders.
😃 Free & Stress Free Returns
What if I want to return some stuff I ordered?
Your satisfaction with the stuff you get from us and your overall shopping experience is our #1 priority. If you have a question, we will do our best to answer it; a problem, we will try to solve it. Simply send us a message or give us a call. We’re always here for you and will do everything we can to remedy the situation for you. Satisfaction. Guaranteed.
What are Free & Stress Free Returns?
We want you to be happy with your purchase and understand it can take some time to know if your new items will work for you. All returns must be initiated within 45 days of shipment to you. All returns to The Stuff Store are free, no cost to you. You must use our return center to receive a shipping label from us to use. To start the return process enter your order number and e-mail at: https://thestuffstore.myreturnscenter.com/ You may review our entire return & refund policy at https://thestuffstore.us/policies/refund-policy and contact us with any questions at firstname.lastname@example.org.